Hunter Douglas Lifetime Guarantee
Hunter Douglas window fashion products are covered for defects in materials, workmanship or failure to operate for as long as the original retail purchaser owns the product (unless shorter periods are provided below).
Covered by a Lifetime Limited Warranty
Coverage extends to:
a) All internal mechanisms
b) Components and brackets
c) Fabric delaminating
d) Operational cords for a full 7 years from the date of purchase
Repairs and/or replacements will be made with like or similar parts or products. Hunter Douglas motorization components are covered for 5 years from the date of purchase.
Not Covered by a Lifetime Limited Warranty
The following is not covered:
a) Any conditions caused by normal wear and tear
b) Abuse, accidents, misuse or alterations to the product
c) Exposure to the elements (sun damage, wind, water/ moisture) and discoloration or fading over time
d) Failure to follow our instructions with respect to measurement, proper installation, cleaning or maintenance
e) Shipping charges, cost of removal and reinstallation
Hunter Douglas (or its licensed fabricator/distributor) will repair or replace the window covering product or components found to be defective.
We are proud to be a Preferred Hunter Douglas dealer. Please feel free to contact us for more information.